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A national investigation into sex abuse allegations at the massage spa chain sheds light on alleged assaults at Oregon Massage Envy locations.

Warning: Graphic content

PORTLAND, Ore. – KGW has confirmed that three Massage Envy therapists have had their licenses revoked in Oregon after sex abuse allegations, as a national investigation into the massage spa franchise sheds light on alleged assaults at Massage Envy locations nationwide.

The Oregon Board of Massage Therapists has revoked the licenses of Massage Envy therapists in Bend, Springfield and Portland since 2012, the state board told KGW.

Massage Envy is the largest massage spa chain in the country and employs over 20,000 therapists. There are more than a dozen Massage Envy locations in Oregon, mostly in the Portland metro area.

Buzzfeed published the investigation into Massage Envy on Sunday, revealing more than 180 reported sexual assaults at Massage Envy locations across the U.S.

Some clients reported that therapists touched their genitals, groped them, forcefully molested them or ejaculated on them during massages.

The investigation also found that some Massage Envy spas allowed therapists to continue working after being informed of sexual abuse allegations by clients, and worked to avoid interactions with police.

The three Oregon therapists that have been disciplined are Ryan Haynes in Springfield, Benjamin Collura in Portland and Christopher Rosario in Bend. The Oregon Board of Massage Therapists said the three men are the only Massage Envy therapists the board has disciplined. The board does not publicly reveal other complaints or ongoing investigations.

Christopher Rosario, who worked at the Massage Envy in Bend, is currently embroiled in three civil lawsuits and one criminal case related to sex abuse allegations at the massage spa.

The first allegation detailed in the civil lawsuits was reported in October 2015. According to that lawsuit, a client alleged Rosario inserted his fingers into her vagina during a massage. She reported the incident to local police.

Officers began investigating the incident and told Massage Envy of Bend about the allegation, but two more civil lawsuits claim Massage Envy of Bend allowed Rosario to continue working at the spa and assault more women.

One client said she began receiving massage therapy from Rosario in August 2015. Over the course of a couple of months, the client alleged that Rosario asked her inappropriate questions about her sex life and massaged her breast and buttocks, according to the lawsuit. The client said she reported the incidents to Massage Envy of Bend but the reports were dismissed. In March 2016, the client was receiving a hot stone massage when Rosario allegedly tried to insert a stone into her rectum.

The most violent allegations came from a third lawsuit, some details of which were reported in the Buzzfeed investigation.

According to that lawsuit, a client alleged that during a massage in March 2016, Rosario forcefully jammed his hand into her genitals, tried to force his penis in her mouth and then ejaculated on her face during a massage.

The three civil lawsuits filed by Rosario’s former clients seek more than $11 million, combined. Both Rosario and Massage Envy of Bend are named as defendants in the civil suits.

Rosario faces several criminal charges for sex abuse, unlawful sexual penetration and sodomy related to the assaults at Massage Envy. His criminal trial is scheduled for January 2018.

Massage Envy of Bend is a franchisee of the Massage Envy corporation. A lawyer for the Bend franchisee has not returned a call for comment.

Ryan Haynes was accused of sexually assaulting a woman at the Springfield Massage Envy in 2012. He was arrested on sex abuse charges related to the assault in 2012, according to a document from the Oregon Board of Massage Therapists, but returned to work at Massage Envy and was accused of groping another woman in 2013.

Benjamin Collura was arrested in March 2016 for 11 counts of sex abuse involving six women who he massaged between 2012 and 2015. Collura worked at two Massage Envy locations and the Rivers Edge Hotel and Spa in Portland. According to an Oregonian report, Collura targeted victims at a Massage Envy location in the Lloyd District and the hotel in Southwest Portland. He was sentenced to two years in jail.

Massage Envy released a statement and said the company is “looking at how we can do more” to better handle reported assaults.

“Each of these incidents are heartbreaking for us and for the franchisees that operate Massage Envy locations. With over 15 years and 125 million massages, even one incident is too many. That’s why we will never stop reinforcing to our franchisees the importance of a safe environment. It’s why we are constantly listening, learning and looking at how we can do more, including how we support franchised locations with best practices in handling these incidents and supporting their clients,” the company said.

If you or someone you care about was sexually abused and you would like advice from an attorney about the rights and options for victims of child sexual abuse, please contact Crew Janci LLP today for a free, confidential consultation at 1-888-407-0224 or by using our private online form.  We will treat you with discretion and respect.

You are not alone.  We are here to help.

Andria Seo

About Andria Seo

Andria Seo is an Associate Attorney at Crew Janci LLP. Andria is a graduate of the New York University School of Law. During law school, she worked with the National Center for Youth Law, the Legal Aid Society, and the NYCLU. Prior to joining the team at Crew Janci LLP, Andria advocated for vulnerable children and their families as a staff attorney at Partnership for Children’s Rights, a nonprofit based in New York City. Andria also previously worked assisting in the representation of victims of a terrorist attack in civil suits. Andria moved to Portland in 2016 and joined Crew Janci LLP in 2017. She is admitted to practice in Oregon and New York